Independent Retailer of the Year, Incorporating Farm/Village Shop
This is a new category for 2020. The judges will be looking for either: an independent retailer, which will be an owner-operated small retailer, usually a single store shop, but with no more than three outlets altogether, with no HQ or centralised management; or a village or farm shop is rooted in the community, serves local ingredients and produce, is run effectively and is ably managed with support from volunteers. The judges will look to for retailer/shop owners who demonstrate business acumen and presentational flair and who delivers a great service to the customers. The winner of this award will command huge loyalty from staff and, will almost certainly, be making a huge contribution to the local community.